Privacy Policy

Last updated: septiembre 2026

Mourinho Solutions, Lda ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This policy explains what information we collect through this website, why we collect it, the legal bases we rely on, how long we keep it, and the rights you have. It should be read together with our Cookie Policy.

1. Information we collect

a. Information you provide to us

When you contact us (for example through our contact form or by email), we collect the details you choose to give us - such as your name, email address, and the content of your message - so that we can respond to you.

b. Analytics data we collect automatically

We run our own, self-hosted website analytics to understand how our site is used and to improve it. It is privacy-first and cookie-free by default (see section 3). Depending on your consent choice, it may collect:

  • Pages and page titles you view, and the date, time and duration of your visit;
  • How far you scroll and where you click (used to build anonymous, aggregated heatmaps - we do not record what you type);
  • The pages you entered and left the site from, and how many pages you viewed;
  • Approximate location - country and city only - derived from your IP address using an offline database. Your IP address itself is not stored;
  • Device type, operating system, browser and their versions, screen resolution and browser language;
  • The website or search engine that referred you (and, where the search engine provides it, the search term), and any campaign tags contained in the link;
  • Your browser's user-agent string, and whether the visit appears to come from an automated bot or crawler.

2. How and why we use your information

  • To respond to your enquiries and provide the information or support you request;
  • To operate, secure and improve the website - understanding which content is useful, diagnosing problems, and measuring performance;
  • To produce aggregated statistics about our audience (such as popular pages, traffic sources and general location).

We do not use your data for advertising, ad targeting or automated decision-making that produces legal effects, and we do not sell it.

3. Our analytics: privacy by design

  • Self-hosted, no third parties. The analytics run entirely on our own infrastructure. We do not use Google Analytics or any other third-party analytics or advertising service, and no visitor data is shared with third parties.
  • Anonymous by default. Unless you accept analytics cookies, we identify a visit only through a short-lived, non-reversible code derived from technical data and rotated daily. It cannot be traced back to you, no identifying cookie is set, and your IP address is not stored.
  • Optional returning-visitor cookie. Only if you consent, we set an anonymous first-party cookie (mwa_vid) so we can recognise a returning visitor across visits. You can withdraw at any time on the Cookie Policy page.
  • Minimal outbound traffic. The only external connection our analytics makes is to periodically download a public geographic database; this transmits no information about you.

4. Legal bases (GDPR)

  • Anonymous, cookie-free analytics: our legitimate interest in understanding and improving our website in a privacy-preserving way (Art. 6(1)(f)).
  • The returning-visitor analytics cookie: your consent (Art. 6(1)(a) and applicable ePrivacy rules), which you may withdraw at any time.
  • Responding to your enquiries: our legitimate interest, or taking steps at your request prior to any engagement (Art. 6(1)(f)/(b)).

5. Cookies

We use a strict minimum of cookies and no third-party tracking cookies. For full details and to manage your choice, see our Cookie Policy.

6. Sharing and disclosure

We do not sell, rent or trade your personal data. We do not share it with advertising networks or third-party analytics providers. We may disclose information only where required by law, or to protect our legal rights.

7. Data retention

Detailed analytics records are automatically deleted after a limited retention period (90 days by default); beyond that we keep only aggregated statistics that do not identify you. Messages you send us are kept only as long as necessary to handle your request and to comply with any legal obligations.

8. Data security

Data is stored in our own controlled database, not open to third parties, and is protected with appropriate technical and organisational measures. Connections to this website are encrypted (HTTPS). No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International transfers

Where any processing involves transferring data outside your country or the European Economic Area, we take steps to ensure it is protected by appropriate safeguards. As noted above, our analytics do not transfer your data to third parties.

10. Your rights

Subject to applicable law, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, to data portability, and to withdraw consent at any time (without affecting processing already carried out). You may also lodge a complaint with your data protection authority - in Portugal, the Comissão Nacional de Proteção de Dados (CNPD).

Please note that most of our analytics data is anonymous by design, so we may be unable to identify you within it in order to action a request. To exercise your rights, contact us using the details below.

11. Children

This website is intended for a professional audience and is not directed at children. We do not knowingly collect personal data from children.

12. Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

13. Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the details in the footer of this page.

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